Featured Customer
SPOTV

Consistency under pressure: scaling sports distribution across Southeast Asia

As SPOTV expanded its regional footprint, delivering consistent stream quality across satellite, fiber, and SRT-based distribution workflows became increasingly difficult. In key markets, performance directly impacted affiliate relationships, making end-to-end visibility and operational control across video distribution a requirement, not an advantage.

Organization SPOTV
Use Case Satellite Replacement · B2B Distribution
Markets Southeast Asia · Indonesia as a priority market
Zixi Solutions Zixi Platform · ZEN Master · Zixi Broadcasters
Operational Shift From satellite, fiber, and SRT to centrally managed IP distribution
The Challenge

Regional distribution became harder to operate with confidence

SPOTV’s distribution model relied on a mix of satellite, fiber, and SRT-based delivery paths across Southeast Asia, with monitoring and control were distributed across multiple systems and workflow stages.

Performance varied by market

Delivery conditions differed across the region, and network congestion during peak viewing periods degraded stream quality in a commercially important market.

Legacy paths were expensive

Fiber was technically viable but too expensive to scale as the primary solution. Satellite remained costly and inflexible for broader regional distribution.

Visibility was fragmented

The team lacked a consistent view across the full delivery path, from source through cloud to receiver endpoint, making it difficult to assess true end-user experience.

Operations were harder than they should be

Recovery, failover, and maintenance required coordination across multiple systems, limiting operational flexibility as distribution scaled.

Expansion increased complexity

Adding new affiliates or extending distribution workflows introduced additional cost, coordination, and inconsistency.

The Breakpoint

A critical market workflow exposed the limits of the model

What began as a delivery issue during peak demand revealed a broader operational constraint. Reducing dependence on satellite and fiber while bringing monitoring responsibilities in-house required a single operational view across the workflow and a more flexible IP-based foundation.

IP delivery gives us complete visibility and control. With both, we can troubleshoot faster and ensure uninterrupted delivery during live events.

Engineering Lead · SPOTV
How They Run It Now

A centralized distribution model
with full-path visibility

SPOTV runs its distribution workflows on the Zixi Platform, with ZEN Master as the operational control plane and Zixi Broadcasters deployed in the cloud to support regional delivery. Endpoint integration extends visibility beyond the cloud to receiver locations.

Centralized orchestration and monitoring

ZEN Master provides a single operational view across distribution workflows.

Cloud-based regional delivery

Zixi Broadcasters are deployed across Los Angeles and London in main and backup pairs.

Visibility through to the edge

Endpoint integration extends monitoring from source through cloud to receiver locations.

What Changed

From fragmented delivery paths to a controlled operating model

Satellite, fiber, and SRT-based delivery managed across separate systems
A centrally managed IP distribution architecture with one operational layer
Limited visibility into performance across the workflow
Packet-level and end-to-end visibility from source through cloud to endpoint
Manual coordination for failover, maintenance, and troubleshooting
Simplified operations within a single monitoring and control environment

“Live sports cannot fail. We need full visibility across every link in the transmission chain.”

Lee Choong Khay · CEO, SPOTV
What This Enables

Built to extend across markets and workflows

The architecture provides a consistent operating model for distribution as SPOTV expands. New affiliates, additional markets, and broader workflows can be integrated without introducing new infrastructure dependencies or operational complexity.

Add affiliates without restructuring

New endpoints and distribution targets can be added without rebuilding the underlying delivery model.

Operate with full-path visibility

Performance can be monitored across the full workflow rather than through fragmented systems.

Reduce cost while expanding flexibility

Reduced reliance on satellite and high-cost fiber, with approximately $105K in annual savings while supporting broader distribution.

Go Deeper

Explore the full story

More detail on the architecture, operational model, and phased deployment approach.

Solutions

Satellite Replacement for Sports Entities

See how the Zixi Platform supports satellite transition, affiliate distribution, and cost control.

Explore solutions
Solutions

B2B Distribution for Content Owners

Deliver to affiliates, MVPDs, and distribution partners with visibility and reliability at scale.

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Next Step

Bring control to regional distribution workflows

Operate across affiliates, regions, and delivery paths with the orchestration, visibility, and reliability to scale without increasing operational complexity.