Contact Zixi Sales

Getting started with Zixi

The Zixi Sales team is here to solve your biggest streaming challenges. Learn how our Software-Defined Video Platform can increase production speed, simplify management and reduce operational costs. Provide your information below along with an example of your streaming use case, and a representative will follow up with you directly.

Become a Partner

Join the Zixi Enabled Network

Zixi’s worldwide alliance and reseller program is available for resellers, media service providers, product integrators and Original Equipment Manufacturers (OEMs). Contact us today and learn more about joining the 400+ industry leaders in the Zixi Enabled Network ecosystem.

Support & Documentation

Guidance and materials

Support is available to most customers Monday – Friday between 0800-1800 ET

The Zixi Software Platform is backed by an experienced team of broadcast, networking and media technology professionals who provide a variety of different support options.

Zixi Tech Support, Knowledge Base and the Community Forum are available to all current customers via the Zixi Zendesk portal available via log in at below link. To create a new account, click the sign up link and verify your e-mail address with Zendesk before proceeding to the next steps.

For immediate support assistance, please e-mail support@zixi.com and provide the details needed for Zixi to understand and replicate the issue.

Software Downloads

Software Access for Existing Customers

Existing customers can download Zixi software or additional plug-in packages for use with AWS MediaConnect, Telestream or other providers by visiting the Zixi Customer Portal and creating or logging into an existing account.