Contact Zixi
Talk to an expert, access your Zixi software and documentation, or get technical support.
New to Zixi
Talk to an Expert
Discuss your live video workflow or set up an evaluation with our team.
Existing customers
Support
The Zixi Software Platform is backed by an experienced team of broadcast, networking and media technology professionals who provide a variety of different support options. Zixi Technical Support is available to all current customers through the Zixi Support Desk.
Support hours
Monday to Friday08:00 to 18:00 ET for most customers.
Immediate assistance
Email supportEmail support@zixi.com with the details we need to understand and replicate the issue.
New to the Support Desk
Create an accountSign up on the Support Desk and verify your email address before submitting a ticket.
