Solutions Engineer (Remote, U.S.) – Multiple Positions

Responsibilities

  • A technical consultant and pre/post-sales role working closely with sales staff to present and demonstrate Zixi Platform solutions, products, features, benefits, and future product direction, to customers and industry partners
  • Conduct detailed customer requirements, discovery, and analysis
  • Remain current on video workflows, IP network industry trends, related technology, and streaming industry competition
  • Design and propose technical solutions and execute proof of concept activities based on the Zixi Platform
  • Work closely with customers in the implementation and integration of the Zixi Platform
  • Deliver web-based and on-site platform and solution training sessions and demonstrations to customers
  • Respond to RFIs and RFPs
  • You must be an energetic team player that communicates, shares knowledge, and wants to be a technical field leader.
  • Provides occasional tradeshow support
  • Travel requirements 30%

Business Qualifications

  • 4+ years of demonstrated experience in a Media and Entertainment Business-to-Business environment in technical pre-sales role
  • Experience in fast growing software company a plus
  • Excellent written communication and presentation skills in English
  • Experience managing Proof of Concept projects and operating with limited supervision
  • Strong experience and interest in teamwork -- collaboration with customers, partners, sales, customer care, product management, and engineering, to reach common goals successfully

Technical Qualifications

  • B.S. in Engineering, Computer Science, or related IT field
  • Domain expertise in IP networks with considerable Linux, Windows and Networking hands-on experience and knowledge. Ability to demonstrate this knowledge.
  • Strong knowledge of video delivery, network infrastructure, Internet, CDN, mobile computing, cloud services, security and virtualization
  • Strong knowledge of live video workflows for media and broadcast companies including live linear channel and live event contributions and OTT delivery using cloud-based services for content ingest, transcoding, repackaging and delivery
  • Strong knowledge of video codecs and encapsulation techniques
  • Extensive experience with cloud software deployments and platforms (AWS, Azure, GCP, etc.)
  • Demonstrated network troubleshooting skills

Responsibilities

  • A technical consultant and pre/post-sales role working closely with sales staff to present and demonstrate Zixi Platform solutions, products, features, benefits, and future product direction, to customers and industry partners
  • Conduct detailed customer requirements, discovery, and analysis
  • Remain current on video workflows, IP network industry trends, related technology, and streaming industry competition
  • Design and propose technical solutions and execute proof of concept activities based on the Zixi Platform
  • Work closely with customers in the implementation and integration of the Zixi Platform
  • Deliver web-based and on-site platform and solution training sessions and demonstrations to customers
  • Respond to RFIs and RFPs
  • You must be an energetic team player that communicates, shares knowledge, and wants to be a technical field leader.
  • Provides occasional tradeshow support
  • Travel requirements 30%

Business Qualifications

  • 4+ years of demonstrated experience in a Media and Entertainment Business-to-Business environment in technical pre-sales role
  • Experience in fast growing software company a plus
  • Excellent written communication and presentation skills in English
  • Experience managing Proof of Concept projects and operating with limited supervision
  • Strong experience and interest in teamwork -- collaboration with customers, partners, sales, customer care, product management, and engineering, to reach common goals successfully

Technical Qualifications

  • B.S. in Engineering, Computer Science, or related IT field
  • Domain expertise in IP networks with considerable Linux, Windows and Networking hands-on experience and knowledge. Ability to demonstrate this knowledge.
  • Strong knowledge of video delivery, network infrastructure, Internet, CDN, mobile computing, cloud services, security and virtualization
  • Strong knowledge of live video workflows for media and broadcast companies including live linear channel and live event contributions and OTT delivery using cloud-based services for content ingest, transcoding, repackaging and delivery
  • Strong knowledge of video codecs and encapsulation techniques
  • Extensive experience with cloud software deployments and platforms (AWS, Azure, GCP, etc.)
  • Demonstrated network troubleshooting skills